Terms and Conditions

General Conditions

  1. By signing up, you agree that you have read and understood the Terms and Conditions that govern the Celio Fantastic Rewards Program, and give consent to Celio Future Fashion Private Limited to contact you for events, promotions, product information and discount. This will override registry on NDNC/DND.
  2. Members can benefit from the program at any Celio outlet or at any of the Program Partners.
  3. The Celio Fantastic Rewards Program is open to Indian citizens above 18 years of age only.
  4. Celio Fantastic Rewards Program is for individuals only - it is not open to corporates or companies. The program cannot be used for any transaction of the nature of institutional sales made from Celio Future Fashion Private Limited.
  5. Enrolment must be in the applicant's full name and mobile number is mandatory. Only one enrolment per individual will be acknowledged.
  6. Celio Fantastic Rewards Program is not transferable. The person named database must be present at the time of purchase to be eligible for points or rewards available as per the program.
  7. Misuse of Celio Fantastic Rewards Program or program benefits may result in termination of membership or withdrawal of benefits at the sole discretion of Celio Future Fashion Private Limited.
  8. The Celio Fantastic Rewards Program is valid for use during the course of Celio Fantastic Rewards Program.
  9. Celio Future Fashion Private Limited reserves the right to refuse Celio Fantastic Rewards Program to an applicant without assigning any reason whatsoever.

Earning Reward Points

  1. For the purpose of earning points, every Rs. 100 purchase is equal to 1 point.
  2. A member / customer can earn reward points by 2 modes. 1.By making a purchase of minimum Rs.100 from any Celio standalone store. 2. By engaging with Celio on social media platforms.
  3. Transactional points earned by a member will be credited to his/her account within next 24hours.
  4. For the purpose of redemption, 1 point will be equal in value to Rs.1. However Celio Future Fashion Private Limited reserves the right to modify the value of the points.
  5. Reward Points can only be earned through the use of Celio Fantastic Rewards Program.
  6. Credit Note will not be provided for reward points.
  7. No two offers or discounts available in a Celio* Store can be clubbed together unless specified otherwise.

Redemption of Reward Points

  1. To start redeeming points, a member will need a minimum of 25 points and has to make at least 1 purchase/transaction in a quarter.
  2. A member can only redeem 1000 social points each month, maximum 250 social points can be redeemed in a single invoice in a day. The remaining points will get accumulated in his account.
  3. The reward points accrued under the Celio Fantastic Rewards Program is valid for a period of 1 year from the date of accrual as reflected in the Celio Future Fashion Private Limited system.
  4. Points can be accrued from purchases as well as redeemed at Celio Future Fashion Private Limited stores all across India on producing the membership number (Mobile number).
  5. Once Reward Points are redeemed or lapsed they can not be reinstated under any circumstances.

Limitation of Liability

  1. Celio Future Fashion Private Limited and/or Program Partners shall not be liable to any Celio Fantastic Rewards Program member for any indirect or consequential loss, damage or expense of any kind whatsoever, arising out of or in connection with the Program and/or the provision or the refusal to provide any benefits, whether such loss, damage or expense is caused by negligence or otherwise, and whether Celio Future Fashion Private Limited and/or it's Program Partners have any control over the circumstances giving rise to the claim or not. However, in the event of any problems you face in availing such benefits or facilities, members are requested to inform the service provider. Any dispute will be amenable to jurisdiction of High Court of Bombay.

Platinum card terms and conditions

  1. This card entitles the bearer 10 % bonus purchase points on shopping of Rs5000 & above in a single bill.
  2. This card issued to the bearer as a special privilege
  3. This card is to be used by the card holder only
  4. This card is not valid on purchases of gift card/ gift vouchers
  5. Celio will not be responsible for lost, stolen or damaged card
  6. This offer cannot be clubbed with any offer running in the store
  7. Offer valid only at Celio exclusive stores in India
  8. This card is not valid on online purchase.
  9. All disputes will be subject to jurisdiction of Mumbai only.

The End of Season Sale July-August 2017 Terms& Conditions

  1. No purchase points will be allotted on shopping of discounted merchandise during the end of season sale to fantastic rewards members.
  2. In case of a discrepancy between the product tag price and the system price, the product tag price will be considered final.
  3. The offer is only valid while stocks last.
  4. Sale discount is not applicable on all merchandise.
  5. Offer valid only at the Celio exclusive stores in India.
  6. GST charges extra as applicable.
  7. This offer is not valid for online purchase
  8. Celio Future Fashion Private Ltd reserves the right to extend/change/modify / withdraw the offer at any point of time at its sole discretion and without any prior notice or without assigning any reasons thereof.
  9. All disputes will be subject to jurisdiction of Mumbai only.